Privacy Policy

We only collect the minimum data necessary to fulfill your request and provide the service correctly, including:

• Name.
• Email address.
• Phone number.
• Delivery address (recipient and the person being gifted to).
• Photos or videos uploaded to create augmented reality experiences or for augmented reality printing.

• All photos and videos uploaded are used exclusively to fulfill your request.
• Content is not shared with any third party.
• Photos or videos are not used for any marketing or promotional purposes without your explicit consent.
• All requests are handled by an all-female specialized team to ensure the highest level of privacy and comfort.

We use your data only for:

• Processing and preparing orders.
• Communicating with you regarding order status or subscription.
• Activating and renewing the Athar service when you choose to do so.
• Sending important service-related notifications (e.g., subscription expiration).

We may share only essential basic data with trusted and necessary parties to deliver the service correctly, such as:

• Shipping and delivery companies (e.g., Aramex).
• Electronic payment gateways to securely complete payment transactions.
• Electronic payment gateways to securely complete payment transactions.

• Data is stored securely and only for as long as operationally necessary.
• We use technical and organizational measures to protect your data from unauthorized access.
• Content related to orders is deleted or disabled after its purpose is fulfilled, in accordance with our internal policies.
• Continuously monitoring our systems to detect and prevent any suspicious activity.
• Regularly updating security procedures to maintain a high level of protection.

• The Athar service subscription is tied to the content uploaded by the customer themselves.
• When a subscription expires and is not renewed, the associated augmented reality experience is disabled without affecting the physical product itself.
• You will be notified in advance before the subscription expires, giving you a clear and transparent choice to renew.

You have the right at any time to:

• Request correction of your data.
• Request cancellation of your subscription.
• Request deletion of content associated with your service (subject to technical feasibility).

We may update the Privacy Policy from time to time to improve the service or comply with any regulatory requirements. Any updates will be posted on the website, and your continued use of the service constitutes acceptance of the updates.