Terms and Conditions
Clear and transparent usage terms to ensure an outstanding experience.
These Terms and Conditions constitute a binding agreement between you and “Athar” when using the website, Application or placing any order.
First: Acceptance of Terms
By completing any purchase or using any of Athar’s services, you acknowledge your full agreement to:
- Usage Policy.
- Privacy Policy.
- Return and Exchange Policy.
Second: Orders and Payment
- All orders are processed after payment confirmation.
- Displayed prices include the service cost only (unless otherwise stated).
- “Athar” is not responsible for any errors resulting from incorrect information entered by the customer.
Third: Customized Products
As Athar’s products are customized:
- Orders cannot be modified after confirmation.
- Images or content cannot be changed once execution has started.
Fourth: Augmented Reality Service and Subscription
First: ATHAR Subscriptions for Physical Products
- The subscription is linked exclusively to the purchased product and cannot be transferred to another product.
- The subscription period begins upon activation of the service (following the first scan of the product's QR code).
- If the subscription expires and is not renewed, access to the digital content associated with the product will be suspended.
- If the subscription expires and is not renewed, ATHAR may retain the digital content associated with the product for a limited period to allow the customer an opportunity to renew the service. Once this period has elapsed, all associated content and data will be permanently deleted from ATHAR's systems. This ensures that personal materials are not retained beyond operational necessity and reflects ATHAR's commitment to protecting customer privacy.
- Customers may renew their subscription based on the plans and pricing available at the time of renewal.
Second: ATHAR Business Subscriptions
- The subscription grants the customer the right to use the platform throughout the active subscription period.
- During an active subscription, customers may add, edit, and delete content at any time and without limitation, subject to the allowances and limits of their selected plan.
- The subscription period begins upon successful payment and activation.
- Available features, limits, and allowances vary depending on the subscribed plan.
- If the subscription expires and is not renewed, access to the service will be suspended.
- If the subscription expires and is not renewed, ATHAR may retain the account's associated content and data for a period determined in accordance with its operational policies, providing the customer with an opportunity to renew the subscription. Following the expiration of this period, ATHAR reserves the right to permanently delete all associated content and data without prior notice. ATHAR does not guarantee the recovery of any content once it has been deleted.
- ATHAR reserves the right to modify subscription plans, features, or pricing at any time. Any such changes will apply only to future renewal periods.
- Customers are solely responsible for all materials, files, and content uploaded, stored, or used through the platform.
- ATHAR reserves the right to remove content or suspend accounts if the service is used in violation of applicable laws, intellectual property rights, or these Terms and Conditions.
Fifth: Limitation of Liability
“Athar” is not responsible for:
- Misuse of the product or service.
- Technical issues resulting from the customer’s devices.
- Service interruptions due to circumstances beyond control (force majeure).
Sixth: Intellectual Property
All rights related to:
- The name "Ather".
- The identity.
- The system.
- The augmented reality experience.
Seventh: Suspension or Termination of Service
“Athar” reserves the right to suspend or terminate the service in the event of:
- Violation of terms.
- Misuse.
- Submission of illegal or unethical content.
Eighth: Governing Law
These Terms and Conditions are subject to the laws and regulations in force in the country in which “Athar” operates.
By using the Ather website and its services, you agree to comply with these terms and conditions. Thank you for your trust in us.