Privacy Policy

We collect the minimum amount of data necessary to execute your requests and provide our services professionally, including:

• Name.
• Email.
• Phone Number.
• Delivery location (recipient and person to whom it is gifted).
• Photos or videos uploaded to create Augmented Reality experiences or AR printing.

• Photos and videos uploaded are considered the property of the user who produced them only.
• We do not share any private content with any third party.
• Your content is not used in ads or Athar marketing purposes without your express written consent.
• All files are handled by a professional team practicing the highest standards of privacy and honesty.

We use your data for limited purposes only:

• Executing and preparing gift orders.
• Communicating with you regarding order status or technical support.
• Activating Augmented Reality links associated with your product.
• Sending important updates regarding the service (we do not send spam).

Data and third parties are shared only within limited scope related to operations, such as logistics companies that will deliver the product to you or another person.

Some essential parties have been linked with us as a trusted provider and comply with our standards and communication charter standards so you can:

• Payment processes and banking transaction compensation.
• Payment processes via the official portal, subject to the provider company policies.
• SMS gateway, or technical support systems, to be able to communicate with us and obtain the required service.
• Sending important updates regarding the service (we do not send spam).
• Improving the service experience and tools used.

• Your data is stored in a secure and fully encrypted technical environment as per the best standards and protocols.
• We use strict technical and organizational procedures to limit access to personal information.
• Content (such as videos) is deleted or encrypted after the agreed period expires according to your subscription (Athar pack).
• We monitor our systems continuously to detect and prevent any unauthorized access attempt.
• Defining degrees of use and viewing for each official in the operations team.

• Obtaining an Athar subscription is linked to obtaining the service and Augmented Reality.
• In case the subscription expires or is not renewed, your product-related Augmented Reality experience may be disabled while keeping your original content.
• You are reminded in advance before the subscription expires to ensure the continued operation of AR in your products.

You have the right at any time to:

• Request modification of your data.
• Request suspension of your account.
• Request deletion of your content (with closing its AR experience).
• Export a copy of your data.

We may update the privacy policy from time to time to reflect any recent or legal changes. In case of fundamental changes on the site, we will notify you through your email on the site and update the information on this page with the latest notes and modifications.